LYCOREHOME-SERVICE RESPONSE CHECK

What happens after they call, click, or say yes?

Answer four questions. This is not a grade on your work. It shows where a customer may be left waiting.

1. A customer calls after you close. What happens first?
2. Someone sends a website form. What happens next?
3. You send an estimate. What makes sure it is not forgotten?
4. A job goes well. What happens before the customer disappears?
YOUR RESPONSE CHECK
PLAIN-LANGUAGE SCRIPT BUILDER

Give the office a better first sentence.

Choose the moment. Use the script as a starting point, then make it sound like your business.